About Us

The best way to book is directly through our official hotel website.

Our guest service team is also available to assist with your booking or answer any questions you may have. You can reach them by email at guestservice@stagewellhotel.com, by phone at +852 2195 1111 or WhatsApp to +852 6605 8006

Room rates are subject to a 3% Hotel Accommodation Tax, in accordance with the Hotel Accommodation Tax Ordinance.

Policies vary depending on the package and rate plan. Please refer to your reservation confirmation for details

If a guest does not arrive or cancels outside the permitted period, the booking will be considered a “No Show.” Charges depend on the rate plan. Please review your booking details for accurate information.

If your booking is cancellable, simply click the “Cancel” button in your confirmation email or email guestservice@stagewellhotel.com.

We accept MasterCard, Visa, American Express, UnionPay, Alipay and WeChat Pay.

Important note: At check‑in, guests must present the same credit card used to secure the booking for verification. If the card cannot be provided, the reservation will be invalidated and any prepayment may be forfeited.

If a guest wishes to pay by cash, full prepayment is required before arrival. Alternatively, they may provide a credit card as a guarantee.

Check‑in is from 2:00 PM for direct bookings and 3:00 PM for third‑party bookings. Check‑out is at 12:00 noon

Guests must be 18 or older, or accompanied by an adult.

Guest rooms are for accommodation only and not permitted for events. A cleaning charge of HK$3,000 will be imposed for any infringement.

Yes, HKD 500 is required at check‑in and refunded upon successful check‑out.

While we do not have an on‑site restaurant, our sister restaurant Taste Well is located right next door, offering local flavours and international favourites

Yes, complimentary Wi‑Fi is available throughout all rooms and common areas.

Unfortunately pets are not permitted.

Complimentary cots and baby bathtubs are available upon request, subject to availability. We recommend confirming their availability with us before finalizing your booking.

Children aged 6 and below may share existing bedding. Older children are considered adults.

Yes, available in all rooms.

Yes, with an on‑site coin‑operated laundrette.

Yes, including body wash, shampoo, conditioner and soap.

Yes, accessible rooms with extra space, lowered bathroom facilities and emergency call buttons.

Yes, with cardio equipment and a yoga room.

Not on‑site, but Kowloon Park Swimming Pool is just a 5‑minute walk away.

Yes, please contact our guest service team at guestservice@stagewellhotel.com for details.

No, Stage Well Hotel is a smoke‑free property. A cleaning charge of HK$3,000 will be imposed for any infringement.

Yes, luggage storage is available on your arrival and departure day.

Yes, each room is equipped with an electronic safety box.